Refund Policy
At Rajasthan Tour Taxi Service, we strive to provide our customers with reliable and high-quality taxi and tour services. However, we understand that plans can change, and in some cases, refunds may be required. This Refund Policy outlines the circumstances under which refunds will be issued and the process for requesting them.
1. Eligibility for Refunds
Refunds will be provided under the following conditions:
- Customer Cancellations: You may cancel your booking and request a refund if the cancellation is made at least [Insert Hours] hours before the scheduled pickup time.
- Service Cancellations: If we are unable to provide the service due to reasons beyond our control, such as vehicle breakdown, weather conditions, or other unforeseen circumstances, you will be eligible for a full refund.
- Booking Errors: If you accidentally made a booking error, such as selecting the wrong date or destination, please contact us within [Insert Hours] hours of making the booking to request a correction or refund.
2. Non-Refundable Circumstances
Refunds will not be provided under the following conditions:
- Late Cancellations: Cancellations made less than [Insert Hours] hours before the scheduled service will not be eligible for a refund.
- No-Shows: If the customer fails to appear at the designated pickup location without prior notice, no refund will be issued.
- Partially Used Services: If you choose to end the trip early or do not utilize all booked services, no partial refunds will be provided.
3. Refund Process
To request a refund, please follow these steps:
- Contact us via email or phone with your booking details, including your name, booking confirmation number, and reason for cancellation.
- Our customer support team will review your request and process eligible refunds within [Insert Timeframe] business days.
- Refunds will be issued to the original payment method used during booking. Processing times may vary depending on your bank or payment provider.
4. Refund Amounts
- Full Refund: If eligible, a full refund of the total booking amount will be processed.
- Partial Refund: In some cases, a partial refund may be issued, such as when only part of the service is canceled, or if additional charges are incurred due to changes in the booking.
5. Changes to the Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be effective upon posting on our website, and the revised policy will apply to any new bookings made after the update.
6. Contact Information
If you have any questions about our Refund Policy or wish to request a refund, please contact us at:
Rajasthan Tour Taxi Service
Email: [support@rajasthantourtaxiservice.com]
Phone: [07240052972]